Terms of service

Welcome to Jerswear. By accessing our website or purchasing products from us, you agree to the following Terms of Service. Please read them carefully before using our website or placing an order.

1. General

This website is operated by Jerswear.

Throughout the website, the terms “we,” “us,” and “our” refer to Jerswear.

By visiting our website, browsing our products, or placing an order, you agree to be bound by these Terms of Service and the policies available on our website.

If you do not agree with these terms, please do not use our website or services.

2. Online Store Terms

By using our website, you confirm that you are legally permitted to enter into a purchase agreement under the laws applicable to you.

You agree not to use our products or website for any illegal or unauthorized purpose.

You must not use our website to:

  • Break any applicable law or regulation

  • Commit fraud or other unlawful activities

  • Attempt to gain unauthorized access to our website or systems

  • Upload or transmit viruses or malicious code

  • Interfere with the security or operation of our website

We reserve the right to refuse service or terminate access to our website if these terms are violated.

3. Products & Product Information

We make reasonable efforts to display our products as accurately as possible, including product images, colors, descriptions, and sizes.

However, the actual appearance of a product may vary slightly due to lighting, photography, screen settings, or other factors.

Product descriptions, images, specifications, availability, and prices may be changed or updated at any time without prior notice.

We reserve the right to discontinue any product at any time.

4. Product Availability

All products are subject to availability.

We may limit the quantity of products that can be purchased by a customer, household, account, or order.

If a product becomes unavailable after an order is placed, we may cancel the order and contact you regarding the available options.

5. Prices

All prices displayed on our website are subject to change without prior notice.

We make reasonable efforts to ensure that product prices are accurate. However, errors may occasionally occur.

If we discover an incorrect price or product information after you have placed an order, we reserve the right to correct the error or cancel the affected order.

6. Orders

When you place an order on our website, you agree that all information provided by you is accurate and complete.

We reserve the right to accept, refuse, or cancel an order for reasons including:

  • Product availability

  • Incorrect pricing or product information

  • Incorrect or incomplete customer information

  • Suspicious or fraudulent activity

  • Courier or delivery restrictions

  • Other circumstances that prevent us from fulfilling the order

If an order is cancelled after payment has been received, the applicable amount will be handled according to our refund and cancellation policies.

7. Billing & Customer Information

You agree to provide accurate and complete information when placing an order.

This may include your:

  • Full name

  • Mobile number

  • Email address

  • Billing address

  • Shipping address

  • Pincode

  • Payment information

You are responsible for ensuring that your information is correct.

Jerswear is not responsible for delivery issues caused by incorrect or incomplete information provided by the customer.

8. Payments

We accept the payment methods shown on our website at checkout.

For Cash on Delivery orders, you agree to pay the applicable order amount when the order is delivered.

Any applicable COD processing charges are non-refundable, including where an eligible order is subsequently returned.

9. Shipping & Delivery

We aim to deliver orders within 7–10 business days.

Delivery times are estimates and may vary depending on the delivery location, courier availability, weather, holidays, remote locations, and other circumstances beyond our reasonable control.

Once your order has been shipped, tracking information may be provided where available.

Please refer to our Shipping Policy for more information about delivery.

10. Returns, Exchanges & Refunds

Returns are available only for damaged, defective, or wrong products and are subject to the conditions in our Return & Refund Policy.

Any such issue must be reported within 24 hours of delivery.

A complete and unedited unboxing video from start to finish is mandatory for damaged, defective, or wrong-product claims.

Size Exchanges

Size exchanges are not available.

Customers are responsible for selecting the correct size before placing an order. Please refer to our size chart before purchasing.

Cash Refunds

Cash refunds are not provided.

Eligible cases may be resolved through another product option or a Special Discount Coupon, according to our Return & Refund Policy.

Please read our Return & Refund Policy for complete details.

11. Third-Party Services

Our website may use services provided by third parties, including payment gateways, courier companies, analytics services, Shopify, and other service providers.

These third-party services may have their own terms and policies.

We are not responsible for third-party services or websites that are outside our control.

12. Third-Party Links

Our website may contain links to third-party websites or services.

These websites are operated independently from Jerswear.

We are not responsible for the content, availability, security, products, services, or policies of third-party websites.

If you visit or use a third-party website, you do so at your own risk and should review its applicable terms and policies.

13. Customer Reviews & Submissions

If you submit reviews, feedback, suggestions, photographs, videos, or other content to Jerswear, you agree that we may use such content for legitimate business and promotional purposes, subject to applicable law.

You must not submit content that:

  • Is false or misleading

  • Violates another person's rights

  • Contains unlawful or abusive material

  • Contains malicious software

  • Infringes copyright, trademark, privacy, or other rights

We reserve the right to remove content that violates these terms or applicable laws.

14. Intellectual Property

All content on the Jerswear website, including:

  • Jerswear branding and logos

  • Product photographs

  • Graphics

  • Text

  • Videos

  • Website design

  • Marketing materials

is owned by or used by Jerswear with appropriate rights or permission, unless otherwise stated.

You may not copy, reproduce, modify, distribute, or commercially use our website content without our prior written permission.

15. Prohibited Uses

You may not use our website or its content:

  • For any unlawful purpose

  • To commit or assist with fraud

  • To submit false or misleading information

  • To impersonate another person

  • To distribute viruses or malicious code

  • To interfere with website security

  • To collect personal information from other users without authorization

  • To scrape, copy, or reproduce website content without permission

  • To infringe intellectual property rights

  • To harass, threaten, abuse, or harm others

  • To bypass or interfere with security features of the website

We reserve the right to restrict or terminate access to the website for prohibited activities.

16. Errors & Inaccuracies

From time to time, our website may contain typographical errors, inaccurate information, or omissions relating to products, pricing, promotions, shipping charges, delivery times, or availability.

We reserve the right to correct such errors, update information, or cancel affected orders when necessary.

We are not required to update all information on the website immediately unless required by applicable law.

17. Disclaimer

We make reasonable efforts to keep our website available and functioning properly.

However, we do not guarantee that:

  • The website will always be available

  • The website will always be error-free

  • Information on the website will always be completely accurate or current

  • The website will always be free from interruptions or technical problems

We may temporarily suspend or modify parts of the website for maintenance, updates, technical reasons, or other business purposes.

18. Limitation of Liability

To the maximum extent permitted by applicable law, Jerswear will not be responsible for losses or damages resulting from circumstances beyond our reasonable control, including courier delays, technical failures, natural disasters, weather conditions, transportation disruptions, or other unforeseen events.

Nothing in these Terms is intended to exclude or limit any rights or protections that cannot legally be excluded under applicable law.

19. Indemnification

You agree to be responsible for claims, losses, or reasonable expenses arising from your violation of these Terms of Service, misuse of our website, or violation of applicable laws or the rights of another person.

20. Termination

These Terms remain effective unless terminated by you or Jerswear.

We may suspend or terminate your access to our website or services if we reasonably believe that you have violated these Terms, engaged in fraudulent activity, or misused our services.

Any obligations that arose before termination will continue to apply where appropriate.

21. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will continue to remain effective.

22. Entire Agreement

These Terms of Service, together with the other policies published on our website, form the agreement governing your use of our website and services.

If we do not immediately enforce a particular provision of these Terms, that does not mean we have waived our right to enforce it later.

23. Changes to These Terms

We may update or change these Terms of Service from time to time.

The latest version will always be posted on this page with the updated date.

Your continued use of our website after changes are posted means that you accept the updated Terms of Service.

24. Governing Law

These Terms of Service are governed by the laws of India.

Any disputes relating to these Terms or our services will be handled according to the applicable laws and jurisdiction in India.

25. Contact Us

If you have any questions about these Terms of Service, please contact our customer support team.

When contacting us regarding an order, please include your order number so we can assist you more quickly.